[HCM] NETWORK ADMIN (LEVEL 1)
Job description
- Provide first-level support for network-related issues, including connectivity, hardware, and software troubleshooting.
- Monitor network performance and ensure network availability and reliability.
- Assist in the installation, configuration, and maintenance of networking equipment such as routers, switches, and firewalls.
- Manage and support user accounts, permissions, and network resources.
- Perform routine network maintenance tasks such as updates and patches.
- Document network configurations, changes, and processes for future reference.
- Escalate complex network issues to higher-level support when necessary.
- Assist with network projects and upgrades as needed.
- Ensure compliance with company policies and industry standards.
- Provide excellent customer service and support to end-users.
Requirements
- Associate’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- From 2 years of experience working in Network
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN) and networking hardware.
- Familiarity with network monitoring tools and software.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic understanding of cybersecurity principles.
- Willingness to learn and adapt to new technologies and methodologies.
- Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus.
- Good communication in English
Benefits:
- Highly competitive salary and bonus, plus several additional benefits
- Earnings 13 months salary/year
- Productivity bonus added according to the business results of the Company
- Welfare package of Holiday, Tet, Group‘s birthday 9 million/year
- Consider periodic salary increases once a year. Or an unexpected pay rise based on personal accomplishment
- Opportunity to work on challenging international projects
- Being part of a rapidly expanding organization
- Possibility to gather certificates and participate in world-class courses
- Familiarity with discovery and migration toolkits.