Thu nhập: 20,000,00030,000,000 VNĐ

Địa điểm: Tòa nhà CMC, Số 11 Duy Tân, Quận Cầu Giấy, Hà Nội

Hạn nộp hồ sơ: 18/07 — 31/08/2023

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[Hà Nội] Technical Support - M365

We are looking for M365 Adoption Specialist who will pro-actively guide the end-user community in understanding and adopting the Microsoft Office 365 cloud applications. M365 Adoption Specialist have knowledge of SaaS services of public clouds such as Microsoft 365/Google Workspace to help customers transform the environment from On-Prem infrastructure to a more collaborative, Teamwork environment on available services of public cloud infrastructures. This role will utilize team leadership and stakeholder management to deliver high quality O365 adoption.


  • Be responsible for the planning, designing and implementation of M365 projects.
  • Provide ultimate responsibility for design, architecture, and support of Microsoft Active Directory, Microsoft Exchange, Office 365 and key subcomponents.
  • Project & Change Management: Develop strong relationships with stakeholders, providing guidance and support throughout the full project life cycle
  •  Promote new ways of working, implementing change initiatives, creating & implementing new training initiatives
  • Work with our internal clients to conduct business analysis and requirement gathering to advise best business practices through implementation of Office 365 solutions
  • Work within technical project teams to analyze requirements and resource appropriate skillsets within project timelines
  • Assist in formulating functional and technical documentation as required
  • Create user and training documentation and help facilitate formal training classes with a focus on advising, designing, implementing adoption material
  • Train and coach end users in Microsoft Office 365 environments
  • Deep understanding of customers concerns and thoughts regarding the use of products and the ability to troubleshoot as needed


  • 2+ years of experience working with Office 365 / Microsoft 365 systems.
  • In-depth technical knowledge and experience in MS Office 365 Cloud technology and good overall knowledge in Information Technologies
  • Exceptional ability to communicate and foster positive business relationships
  • Strong understanding of how to use the Microsoft 365 platform as a power user required, Teams, OneDrive, Outlook and SharePoint Online
  • Demonstrated experience in applying proven written and verbal communication, analytical and problem-solving skills to ensure that deliverables meet specifications
  • Capable of effective resource management
  • Strong relationship development and stakeholder management skills
  • Ability to work across multiple teams and departments and with a diverse clientele
  • Self-motivated and driven to achieve professional success
  • Ability to manage workload and time according to defined deadlines
  • Experience in managing a diverse group and training each according to company standards
  • Ability to establish milestones and keep all team members on task
  • Deep understanding of customers concerns and thoughts regarding the use of products and the ability to troubleshoot as needed
  • The ability to be a team player
  • The ability and skill to train other people in procedural and technical topics
  • Strong communication and collaboration skills

Certification & other experience should have

  • Have a certificate related to Microsoft 365 (Teams Administrator Associate, Messaging Administrator Associate, Modern Desktop Administrator Associate, Identity and Access Administrator Associate, Azure Security Engineer Associate, Microsoft 365 Security Administrator Associate, Enterprise Administrator Expert...)


  • Highly competitive salary and bonus, plus several additional benefits
  • Earnings up to 15 months salary/year ​​(including salary and bonus for personal KPIs)
  • Productivity bonus added according to the business results of the Company
  • Welfare package of Holiday, Tet, Group‘s birthday 9 million/year
  • Consider periodic salary increases once a year. Or an unexpected pay rise based on personal accomplishment
  • Opportunity to work on challenging international projects
  • Being part of a rapidly expanding organization
  • Possibility to gather certificates and participate in world-class courses
  • Have a certificate related to Cloud AWS (AWS Certified Solutions Architect, AWS Certified SysOps Administrator) 
  • Have a certificate related to hypervisor technologies (VMware, Hyper-V, Xen)
  • Experience in designing, building, and operating enterprise scale IT infrastructures.
  • Familiarity with discovery and migration toolkits.

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